Shipping policy

Domestic (Australia)

  • Express shipping is free on all orders.
  • Orders are securely packaged and sent via Australia Post.
  • Estimated delivery is 1–4 business days.
  • No local pickup or delivery options available.

International Shipping

Email info@sohojewellery.com.au for shipping cost outside of Australia.

  • Shipping fees are based on destination.
  • Both standard and express options are offered.
  • Delivery time varies by country.

Return Shipping

Customers cover all postage costs for resizing or other returns. 

Custom pieces are non-refundable unless faulty.

Delays may occur due to postal service disruptions or COVID-related impacts.