FAQ’s

How long will my order take?

Each SOHO piece is custom made to order just for you and takes approximately 4-6 weeks to create and then ship. We carry some stock, and this will be stated upon purchase.

How is my order shipped?

Your order will be express post to you by Australia Post. You will receive tracking via express post once your item has shipped.

What if my ring is the wrong size?

If your ring is not the correct size, we can arrange a resize for you. The fee for resizing starts at $60 plus postage. To initiate resizing, please contact us at email: info@sohojewellery.com.au

How do I care for my Moissanite jewellery?

Moissanite is a popular gemstone that is often used as an alternative to diamonds. It has similar properties to diamonds but is much more affordable. If you own a Moissanite ring, it’s important to know how to clean it properly to keep it looking its best. In this comprehensive guide, we’ll show you the best methods to clean your Moissanite ring and keep it sparkling like new.

Moissanite is like any other precious gem and need to be treated as such.

Step 1: Prepare a cleaning solution

The first step in cleaning your Moissanite ring is to prepare a cleaning solution. Mix one part mild dish soap with three parts warm water in a small bowl. You can also use a jewellery cleaner that is specifically designed for Moissanite.

Step 2: Soak the ring

Once you have prepared the cleaning solution, soak your Moissanite ring in it for about 20-30 minutes. This will allow the solution to penetrate any dirt or grime that has accumulated on the ring.

Step 3: Scrub the ring

After soaking the ring, use a soft-bristled brush to gently scrub the ring. Be sure to focus on the areas where dirt or grime has accumulated, such as around the prongs and the underside of the stone. Do not use a toothbrush as the bristles can scratch the Moissanite.

Step 4: Rinse the ring

After scrubbing the ring, rinse it thoroughly with warm water to remove any remaining soap residue. Be sure to rinse the ring under running water to ensure that all the soap is removed.

Step 5: Dry the ring

Once you have rinsed the ring, use a soft cloth to dry it off. Make sure to remove any excess water from the ring, especially around the prongs and the underside of the stone.

If I chose gold plating for my piece, will it tarnish?

Yes, gold-plated jewellery does tarnish over time. The thin layer of gold on the plated jewellery is more susceptible to wear and tear compared to solid gold or gold-filled pieces. Exposure to moisture, air, perfumes, and lotions can cause the underlying base metal to react, leading to discoloration or fading.